Terms

Each website build and each Vigil pilot is governed by a written proposal agreed with your firm before work starts. The proposal sets out the scope, price, payment terms and ownership for that engagement. This does not change the terms for the trust account service set out below.

A free website review requested through this site is general information about what your firm publishes, sent by email. It is not advice, and it creates no obligation on either side.

Mushin performs mechanical checks on trust account documents you supply and produces working papers as CSV files: a twelve-month table of balance figures with two identity checks, a receipt sample traced to the bank statement, and a review queue. The checks and their limits are described on How it works.

• You are the auditor. You hold the appointment, you form the opinion, and you sign the report. Mushin is a supplier of working papers to you and has no relationship with the agent whose trust account is being audited.
• We form no opinion. Nothing we deliver is an audit, an audit opinion, an assurance conclusion, or advice. A green row means two reads agreed and a bank credit was found; it is evidence for your judgement, not a substitute for it.
• We never resolve an amber. Rows the tool cannot confirm are delivered to you with the evidence and left for you to decide.
• Scope limitation. The receipt test verifies that recorded receipts were banked; it does not test whether all funds received were recorded. That sentence is printed in the output and forms part of these terms.

Submitting the start form is a request for a per-audit upload link, not a binding engagement. An engagement begins when you upload documents through that link.

• The price is $250 per trust account, per audit year, plus GST where applicable. An agency with a rent account and a sale account is two trust accounts.
• A lower rate applies to larger audit books. The rate for your engagement is confirmed in writing before the upload link is issued, and that rate governs the engagement.
• The first audit is free for 1 trust account for 1 audit year, limited to 5 firms in October while intake is capped. A free audit is delivered on the same terms as a paid one.
• Re-runs on the same engagement, for example after a corrected document is supplied, are not charged.
• Invoices are issued on delivery of the working papers and are payable within 14 days.

Everything you upload is treated as confidential and used only for the engagement it was uploaded for. A confidentiality agreement is offered before the first upload, on your paper or ours. The handling of your files is set out in full in the privacy policy and on How it works; the two pages say the same thing.

Uploaded files, the generated CSVs and the run state are deleted 30 days after delivery. You are responsible for keeping your own copy of the working papers.

The working papers are inputs to your audit, and responsibility for the audit and its opinion stays with you. To the maximum extent permitted by Australian law, our total liability arising out of an engagement is limited to the amount paid for that engagement, and we are not liable for indirect or consequential loss.

Nothing in these terms excludes any right you have under the Australian Consumer Law that cannot lawfully be excluded.